Resilient Wednesday Weekly Memo

  © Richard Citrin, 2016 ]]>

A few weeks a client told me about leaving a sensitive document related to compensation on a copy machine. He found the document back on his desk with a note from his manager telling him he had found it and wanted to see him first thing in the morning. My client called me and told

In a highly shared op-ed in the New York Times last week, the Dalai Lama suggested that much of our anxiety and frustration as a culture and individually relates to our feeling that we are not making a great enough contribution to our fellow men and women. We all need to be needed and we

The American Psychological Association asked participants in their annual 2016 “Stress in America” survey about “election stress.” Over half of the respondents indicated that this election cycle caused significant stress This, of course, got the media into a frenzy with psychologists defining a new disorder now know as “Election Stress Disorder.” Along with the diagnosis,

Today, along with 350 civic and business leaders in Pittsburgh I will be attending a luncheon for STANDING FIRM, a local non-profit organization whose mission is to alert employees to the financial, safety and human cost of partner violence and how it impacts the workplace. Standing Firm promotes the business case that employers play a

I grew up in a family of entrepreneurs. My mom and dad both built businesses from the ground up and my brothers both founded and built successful businesses during their careers. My first foray was as a teenaged peanut vendor at NY Jets football games. I wasn’t old enough to sell beer so I never

It’s difficult to know what is going on behind the doors at Samsung but you can bet their resilience and its kissing cousin agility are being severely tested. After discovering that their new Galaxy Note 7 (not so) mart phone’s battery caught fire numerous times, they were quick to pull it from the market place.

One of my clients this past week told me that after a day of meeting with her manager mapping out an end of year plan, she kept working well into the evening hammering out the details of the plan to share with him the next morning. After his review, he told her to take a

Ever since I wrote a book on career development over 20 years ago, I’ve always coached people on their careers.  I love talking to people about how they can get the most out of their calling. I developed a tradition, early on, that whenever someone would tell me that they had left their job, I

It’s easy to talk about building resilience when we have time to recover from adversity and difficulty. We can process what happened, build a plan for recovery and look for opportunities to do better the next time. What do you do, however when things don’t go so well in the middle of the day. No